PRIVACY POLICY& TERMS OF USE

Jai Ho Restaurants Limited (‘Jai Ho’) is committed to protecting and respecting your privacy by maintaining the confidentiality of your personal information. We encourage you to read this Privacy Policy carefully andin its entirety. As a user of our services, you understand and agree that we collect, use, and disclose your personal data in accordance with this Privacy Policy, and by using the services and website of JAI HO you promise to become bound by the terms set herein.

This Privacy Policy describes what personal data we collect about you, how we collect it and how we use it. We also describe the measures we take to protect the security of your personal data and how to contact us if you have grievances.

We at JAI HO take your privacy with utmost sincerity.

  1. General
    1. This Privacy policy applies to all the services (‘Services’) offered by JAI HO, except where otherwise noted.
    2. Data Collection: We collect data:
      • directly from you when you access various parts of our Services, including when you communicate with us via email, website portal or other channels;
      • we also save your cookies to know your preferences and provide you better services as per your preferences.
    3. You: You/you means:
      • any person who has directly or indirectly availed the services of JAI HO;
      • any person who is visiting one of our websites because they are Curious;
      • any person who furnishes his/ her information to JAI HO to avail its services; and
      • any other person whose information share with or stored/ processed by JAI HO.
  2. Definitions
        1. Personal Data: Names and contact information, work and home/mobile phone, fax, email, address, banking details, age, medical information, website cookies, preferences, requirements etc.
        2. Data subject: Data subject means any identifiable natural person who can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. All Users of the services and website of JAI HO are covered under the definition of data subjects.
        3. Processing: Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
  3. Information
    JAI HO collects your information in person, through emails, telephonic conversations, online forms, etc. The information we collect about you may include the following:
    1. Contact Information
      You may provide us with the information like e-mail address, name, home address, phone/mobile number, IP address, demographic informationetc. whether through the use of our Services, a form on our website or in an interaction with our sales, technical or customer support team. JAI HO collects that information voluntarily shared by you.
    2. Log Data
      Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g. HTML pages, graphics, etc.), operating system versions, device type and timestamps.
    3. Demographic Information
      JAI HO also collects demographic information which is not personally identifiable or unique to you like age, gender, geographic information etc. and this information is used by us to maintain records and to comply with statutory requirements.
    4. Information from third parties
      We collect your personal information from third parties if you give permission to those third parties to share your information with us or where you have made that information publicly available online.
    5. Information shared by you on third party website or web page
      JAI HO does not control or take any responsibility for the confidentiality of personal information shared by you on third party website or web page. Please always review and share information if you consent to their terms and usage of your personal information by them.
    6. Information we share
      Please note that we do not share any personally identifiable information with anyone and always try to maintain the privacy.
      However, we may need to disclose your personal information when we believe it’s in good faith and necessary to comply with judicial proceeding, court order, legal process or when needed to investigate, act against any illegal, suspected or fraudulent activity.
  4. Your rights
    You have certain legal rights to obtain information about whether we hold personal information about you, to access personal information we hold about you, and to obtain its correction, update, amendment or deletion in appropriate circumstances. Some of these rights may be subject to some exceptions or limitations. Your principal rights are as follows:
    1. Right to access, rectify or delete your information:
      You have the right to request JAI HO to access, rectify or delete your information stored with us. You can ask us to verify whether we are processing personal information about you. You can ask us to rectify our records if you believe they contain incorrect or incomplete information about you. Lastly, you can ask us to delete your personal information if you withdraw your consent or when we no longer need it for the purpose it was originally collected for.
      However, it is made clear that JAI HO is required to maintain records of your information which JAI HO is also required to furnish time and again to government authorities and offices. JAI HO cannot erase or change such records and You hereby understand such limits to your rights and explicitly provide your irrevocable consent to JAI HO to maintain such records.
      Erasure/ Rectification of your information can be requested by sending an email to us at jaihorestaurants@gmail.com
    2. Right to restrict processing:
      You have the right to restrict processing of your personal information in circumstances where:
      1. you contest the accuracy of the personal information;
      2. prefer to restrict its use rather than having us erase it;
      3. where you believe we no longer need the personal information for the purpose of processing, but you require personal information for establishment, exercise or defence of legal claims;
      4. you have objected to processing, pending the verification of that objection.

        Please note that JAI HO will duly inform you before lifting the restriction of processing.

        Restriction to processing can be requested by sending us an email at jaihorestaurants@gmail.com

    3. Right to object to processing
      You have the right to object to our processing of your personal information on grounds pertaining to your particular situation but only to the extent that the processing is necessary for:
      1. the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or
      2. the purposes of the legitimate interests pursued by us or by a third party.

        If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is for the establishment, exercise or defence of legal claims.

        How to make an objection:
        You can object to processing by sending your objections at jaihorestaurants@gmail.com

    4. Right to data portability:
      Where you have provided personal information to us, you can ask us to transmit that personal information (in a structured, commonly used, and machine-readable format) directly to another company if it is technically feasible.
    5. Right to erasure:
      You have the right to erase/ delete your personal information without undue delay in any of the circumstances where:
      1. personal information is no longer necessary in relation to the purpose for which they were collected or processed;
      2. you withdraw consent on which processing is based;
      3. you object to the processing under certain data protection rules;
      4. processing is for direct marketing purposes and the personal information have been unlawfully processed; or
      5. personal information has to be erased for compliance with a legal obligation.

        Please note that there are certain exclusions of the right to erasure. Such exclusions include where processing is necessary:

        1. for exercising the right of freedom of expression and information; or
        2. for compliance with a legal obligation; or
        3. for the establishment, exercise or defence of legal claims.

          Delete your information by requesting at jaihorestaurants@gmail.com

    6. Right to withdraw consent
      You providing us with your information by availing our services is always voluntary, and you can withdraw your consent at any time. Withdrawal will not affect the lawfulness of any processing carried out before you withdraw your consent. Exclusions as mentioned in clause 4.5 will always be applicable when you choose to withdraw your consent.
      You can withdraw your consentby sending us an email at: jaihorestaurants@gmail.com
  1. Retaining and Deleting your personal information
    We do not delete your personal information suo-moto. You are responsible to request us to delete your personal information retained by us to the extent possible.
    You can request us to delete your personal information by sending your request at jaihorestaurants@gmail.com

    You, by availing our services and by providing us information, understand and agree that we may retain your information for compliance with a legal obligation to which we are subject to, or in order to protect your vital interests or the vital interests of another natural person. In such scenarios we will refuse to delete your personal information retained by us.

  2. Privacy concerns
    If you have any questions or comments about this Privacy Policy or how we handle your personal information, please direct your correspondence tojaihorestaurants@gmail.com

    Please note that, we respond within 30 days from the date we receive privacy related communications.

  3. Cookie Policy
    A cookie is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing in order to enable the website to remember user preferences and to provide the users with a better browsing experience. Like all other websites we also save your cookies which you may delete any time by clearing the cookies in your browsing history.
    Apart from this while reaching our website you may use search engines or third-party vendors like google, such search engines or third party vendors use cookies to serve ads based on a user’s prior visits to your website or other websites.
    Use of advertising cookies by such search engines and vendors like Google enables them and their partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
    Users may opt out of personalized advertising by visiting Ads Settings.
  4. Confidentiality
    You must maintain confidentiality, and not disclose to any other person, any information and content that you access or learn in connection with you availing our services. You are prohibited from sharing with any third party and/or from posting on social media/ in public, any photographic or other imagery, information, or any other content related to our services.
  5. Data Protection
    We are committed to protecting and respecting your privacy by maintaining the confidentiality of your personal information. Your information collected and stored either in physical form or in digital form is always dealt with utmost care. We take all reasonable steps to protect the confidentiality of your information. Your information is only shared with our officials, government authorities and/or third parties on need to know basis. We take all reasonable steps to ensure that the confidentiality of your information being shared with our officials and/ or third parties is protected.
  6. Consent
    You by availing our services and by using our website provide us with your explicit consent to collect, store, process and share your personal information.
  7. Termination of Agreement
    JAI HO reserves the right to cancel or invalidate your account(s), registrations, or restrict, block, limit, and prevent your access to and use of the Services. In any such case JAI HO refuses to receive your information or erases the information collected from you, the terms of this policy including your rights mentioned herein or elsewhere would cease to exist.
  8. Conclusion
    JAI HO in order to provide you services collects and stores your personal information which is dealt with utmost care and JAI HO takes all reasonable steps to secure the confidentiality of such information provided by you. You provide us with your information as per your own discretion and by providing us with such information you give us your explicit consent to store and process your personal information and data. You have rights in relation to your personal information that are mentioned herein and elsewhere, however, there would be limits to your rights pertaining to your personal information as in some scenarios JAI HO would be under an obligation to store, transmit and process your personal information in compliance with various laws, regulations and directions. You by availing our services agree to such exceptions and exclusions to your rights.

    By availing our services and by providing us with your information either directly or indirectly, you accept our privacy policy and the terms & conditions mentioned here. JAI HO reserves the right to make changes to this Privacy Policy. We encourage you to periodically review this Privacy Policy. Your continued participation in JAI HO after any revisions to this Privacy Policy constitutes your acceptance of this Privacy Policy, as amended, modified or updated. JAI HO will not be responsible to intimate any change made to this policy.

 

 

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